Refund Policy

1. Overview

At WebVisor, we strive to ensure our customers are satisfied with our services. If you are not entirely satisfied with your purchase, we are here to help.

2. Eligibility for Refunds

• Refunds are available within 14 days of your original purchase date.
• To be eligible for a refund, you must contact us within this period and provide a valid reason for your request.
• Refunds are only applicable to first-time purchases. Renewals and upgrades are not eligible for refunds.
• Accounts found to be in violation of our Terms of Service are not eligible for refunds.

3. How to Request a Refund

• To request a refund, please contact our support team at hey@codenamekylo.com with your account details and reason for the request.
• We aim to process all refund requests within 5-7 business days.

4. Partial Refunds

Partial refunds may be granted in certain circumstances, such as:

• Service outages lasting more than 72 consecutive hours
• Accidental duplicate purchases

5. Non-Refundable Items

• Promotional or discounted purchases are non-refundable unless required by law.
• Custom development or consulting services are non-refundable.

6. Changes to This Refund Policy

We reserve the right to update or change our Refund Policy at any time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: hey@codenamekylo.com